| |
| |
|
Management Information |
|
|
|
Training Managers and New Trainers
Training managers use many of the same interpersonal and analytical skills that other types of departments use. In particular, they need to be good communicators, and highly skillful in interpersonal relations. They need to delegate effectively, support their staff emotionally, give accurate and timely feedback, and set departmental goals that are consistent with organizational goals. Barbara L. Thornton, an independent training consultant in the St. Paul area, says that training managers need to exercise leadership skills in guiding their people. "[A good training manager is] a good coach," adds Robert Bertschy. Outside the department, the training manager plays a role that is part public relations, part strategy. After all, your staffing levels depend on your organization population, their needs and the budget allocated to your department. Your most important goal is to insure the strength and relevance of the department in the larger picture. Once you return to the training department with a mandate from the organization, and, hopefully, the support necessary to implement that mandate, the training manager's focus must change. Inside the training department, getting, keeping and motivating a staff of highly talented individuals is your most important function. Everything the department does, and how it is viewed, is affected by how skillfully you help your people manage themselves. Sharon Burns offers the following tips for the training managers interviewing prospective trainers. During the interview, look at the applicant's questioning skill, how they get information from you. Does the applicant have a logical thought process? Does the applicant equate training with corporate business? She has personally found that psychology graduates with good interpersonal skills sometimes out-perform former classroom teachers, who have to unlearn old habits when faced with adult learners. Larry Lottier suggests having the applicant do a presentation for the department. Does he or she come across as a performer? Is the presentation boring? Have department members present for the trial training discuss the applicant's classroom style - how well would this person wear with the group as a whole? New trainers, once on board, need seasoning and supervisory attention. Our interviewees identified some of the common mistakes that new trainers make which a manager can help them to sidestep. Overall, most managers agreed that new trainers usually are too dependent on prepared lectures, and too easily affected by the personal need to be liked. "A new trainer will spend too much time lecturing, clinging to instructor notes," Additionally, most new trainers have not had enough expeosure to different cultures, and will either misread the intentions of their trainees' questions or blame unsatisfactory feedback on a lack of interest in the subject, not their own style or content. New trainers need help with listening skills. The key to good trainers is a good training manager. Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
MORE RESOURCES:
Management - Google News |
|
|
|
RELATED ARTICLES
Business Innovation - Organizational Culture Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. 10 Fundamentals for Effective Meeting Here are ten fundamental concepts that characterize an effective meeting.Definition: A meeting is a business activity where select people gather to perform work that requires a team effort. Is Your Business Healthy? Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. Effective Meetings by Phone - Part 2, How to Hold a Teleconference Even a well-planned teleconference can go poorly. Some people treat any meeting as a casual social activity instead of as a serious business project. Give Yourself a Boss' Day Gift Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention. How to Manage Your Most Valuable Assets - People? People management and leadership has become a major topic of conversation in today's market place and have assumed mythical qualities. Managing you people is not that difficult if you are willing to invest one thing in their development; YOU. Problem Solving - Think Cleopatras Ass Picture the scene. Anthony pops down to the guardhouse, partly because he wants a break with the lads, but also because he has a problem. Out of Control? There are papers on the floor, across the desk and resting on the keyboard. Piles of files are all around. Delegate or Die! You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive? Current Situation:As of this writing, the MCI Board of Governors has given Verizon Communications Inc. one week to sweeten their $7. 11 Strategies on How to Work in An Open Plan Environment Many work environments now are open plan, with only a few senior managers having offices of their own. This style of work can have great benefits for team building - fostering cooperation and collaboration and can be wonderful for developing the social aspects of teams, but on the flipside, it can drive some people crazy and be damaging to productivity. Organisational Culture for Continuous Improvement I have been working with leading Business Improvement guru, Tim Franklin, preparing the PR for his latest book which offers an introduction to Continuous Improvement (CI) at beginner level, encompassing Lean, TQM, Six Sigma and the other related methodologies of CI.He was developing an analogy of a geographic expedition to describe Continuous Improvement. Prepare A Winning CV There is every chance that elements of this article may not be appropriate for everyone in every situation - and that's precisely the point! Every situation is different. No two projects are the same. Do the People in Your Organisation Dress For Success? What really amazes me, with all the personal and professional development seminars people attend, from executives in corporate world, business owners and employees alike, very little investment has been made into the way they look .. Creativity Management - The Value of Being Prolific When asked his secret to success, the author Graham Green said that it was down to his always writing 500 words a day. There are real reasons why this philosophy rings true:a) The single best creative product tends to appear at that point in the career when the creator is being most prolific - quality of output is closely related to quantity. Using Outlook to Count Responses Here's a productivity tip that will save you a lot of time and trouble if you need to collate responses from staff for any reason, especially if you work for an organisation with a lot of staff.Case Study: I worked for a financial institution with 3,000 plus employees and had to identify how many employees needed compulsory training in certain legislation so that we could plan and resource the training. DIVERSITY is a BIG word -- With A HUGE Business IMPACT Second thought! Just in case. YOU or someone you personally know may fit the following picture of success which may carry too much risk for comfort. Human Resource Employee Risk Profile - Management Risks Explained Human Resource Employee Risk ProfileIs your business at risk? Do you want peace of mind?Please answer the following question honestly by drawing a circle around or shading in the column. If you can only answer part of the question in the affirmative, then you should select 'No' eg in Q1 if you have employment contracts for your employees and not for your management team then select 'No'. Budgets! Budgets! There I've said it. For some the most hated and feared word in business. Got A Meeting Planned? Ask This Question Meetings - they are a fact of our business lives. And while the number of meetings and the amount of time you spend in them may vary based on your job title, it is hard to argue that they are a significant part of business life today.
|
| home | site map |
| © 2006 |
